Moxa Technologies Moxa Smartio C168H Instrukcja Użytkownika Strona 84

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Return Procedure
For product repair, exchange, or refund, the customer must:
v Provide evidence of original purchase
v Obtain a Product Return Agreement (PRA) from the sales representative or dealer
v Fill out the Problem Report Form (PRF), including as much detail as possible for a shorter product
repair time.
v Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA
should show on the outside of the package, and include a description of the problem, along with the
return address and telephone number of a technical contact.
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